UnitedHealthcare Provider Portal resources (2025)

Sign in to myuhc.com.

Click the blue Sign In button at the top right of this page.

Portal sign-in updates required by March 6, 2025 to maintain uninterrupted access.

Health care professionals and support staff can register for portal access or view our Access and New Registration guide for step-by-step instructions.

Use the Eligibility feature to:

• View care plans
• Review benefit information (copays, coinsurance, deductible amounts)
• Check referral requirements
• Get a digital copy of member ID cards

Learn more in ourEligibility and Benefits interactive guide.

Use Claims & Payments to:

• Get an estimate using Claim Estimator to help pre-determine patient benefits, allowable service bundling and claim financials
• Submit, look up and take action on claims online
• Search, view and/or print provider remittance advice (PRA) documents
• Find contracted rates within Fee Schedule Lookup
• Submit a post-service reconsideration or appeal online

Learn more by viewing the following guides:

• Submitting a Predetermination of Benefits (Claim Estimator)
• Claims
• Electronically submit reconsiderations and post-service appeals/disputes
• Submit multiple claim reconsiderations with the same reason together
• Claim Submissions

Use the Prior Authorization and Notification tool to:

• Check prior authorization requirements
• Electronically submit new medical prior authorizations and inpatient admission notifications
• Check the status of a request
• Make request updates (e.g., uploading required clinical documentation)
• Submit a pre-service appeal online

Learn more by viewing the following guides:

• Prior authorization overview quick start guide
• Prior authorization and notification interactive guide
• How to submit a pre-service appeal

Use the Referrals tool to:

• Find referral requirements
• Submit referral requests
• See the status of referral requests

Learn more in ourReferrals interactive guide.

Use PreCheck MyScript®to:

• Check current prescription coverage and price in real time
• Get information on lower-cost prescription alternatives
• See which prescriptions need prior authorization, or are non-covered or non-preferred
• Run a pharmacy trial claim (made easier because it’s integrated directly with your EMR)

Learn more in one of the following resources:

• PreCheck MyScript Frequently Asked Questions
• UnitedHealthcare Provider Portal Access for PreCheck MyScript interactive guide

Use Communication Preferences to make updates to:

• Document Delivery Settings (who receives which Document Library emails)
• Provider News Notifications
• TrackIt Notifications

Learn more in ourProfile & Settings Overview guide.

Use My Practice Profile to:

• View, verify and attest to your demographic information
• Make changes to current information

Learn more in ourMy Practice Profile interactive guide.

Use TrackIt to tackle a variety of tasks, such as:

• View activity on all record types (e.g., prior authorizations, referrals, Smart Edits, reconsiderations and appeals)
• Add information to a claim
• Find and access documents
• Set email preferences and use filters to view your own work and monitor your team’s work

Learn more aboutTrackIt.

UseDocument Libraryto:

• View and print your documents
• Assign, manage and comment on documents using Teams View
• Download provider remittance advice (PRAs) for up to 24 months
• Search any 90-day period, for up to 2 years, using Advanced Search
• Manage multiple documents at one time through Bulk Action

Learn more in ourDocument LibraryandDocument Library Teams Viewinteractive guides.

UseUHC Insightsto:

• Consolidate data from multiple sources
• Review, analyze and act on data all in one place

UseReport Center(formerly UnitedHealthcare Reports) to:

• Search all providers in the tax ID number (TIN)
  • Use suggestive search to start typing in the dropdown to narrow results
• Search by TIN only for PCP Panel Reports
• Enjoy auto-selected info, such as:
  • Corporate TIN owner when there’s only one TIN
  • Physician TIN auto selected when corporate TIN is selected
• Filter reports by product, type or health plan
• See data more easily with full-screen option
• View up to 60–70 reports without scrolling

UseOnboard Proto:

• Submitrequests for participation with the UnitedHealthcare network
• Add new health care professionals to your tax ID number (TIN) and group contract

Learn more:

• Onboard Pro interactive guide

Health care professionals can get real time answers to questions about a wide range of topics including:

• Claims
• Eligibility and prior authorization
  
• Credentialing and onboarding
• Technical support

Connect with us 24/7. To get started, sign in to the portal with your One Healthcare ID. Then, select the chat icon at the bottom-right corner of the page.

• Payment tools
• Clinical tools
• Documents and Reporting